FAQ's

faqWe hope you have enough information on our site to make an informed decision and complete your order hitch free. In case we missed something here are a few FA

Qs for your convenience and if that is not enough our sales team is one phone call or an email away to get you going again, so you can reach us, by phone: (301) 346-0186 and by email: sales@eurofashionfusion.com

Certainly. Customers who live in the Washington DC and Baltimore Metro areas may pick up their orders between 1:00 PM and 8:00 PM EST, Monday-Friday or 12:00 PM – 6:00 PM EST on Saturdays. Please call us at (301) 346-0186 for our pickup location. Sunday pickups by appointment only.

Since most orders are shipped within 24 hours of placing the order, delivery should be within 7 – 10 business days to most locations in the lower 48 states.

Returns are accepted within 14 days of receiving your order and all returns must be initiated by requesting an RMA (Return Merchandise Authorization) number on our website within 7 days of delivery. When your return is received, it will be inspected to make sure none of the products have been damaged or worn, as damaged or worn goods will not be accepted. Cost of return shipments and the return of damaged or worn is the responsibility of the customer. Returns that violate the 14 days return period may be accepted but will be subject to a 15%, of the purchase price, restocking fee.

For our customers who cannot personally pick up their orders, the orders will be shipped within 24 hours, Monday-Friday, sometimes on the same day. All orders placed made after 2:00 PM EST and on weekends will be shipped on the next business day.

We offer our customers FREE SHIPPING on all orders over $300 via US Postal Service Priority Mail or UPS Ground. Orders under $300 will be shipped via US Postal Service Priority Mail for approximately $20.00, to the lower 48 states.

If you order and pay for an item that is out of stock, we will notify you promptly and give you a chance to choose another item or request a refund. If you request a refund, it will be processed immediately.

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